I have verified that I am running the latest update of MacOS Big Sur (currently 11.1, in which Apple claims to have fixed some previous Bluetooth connectivity issues) and also the latest update for the mouse itself using the latest version of Logitech Options to date.Īccording to a check on your website, it looks like Logitech Options is noted as being fully compatible with Big Sur at this point. It does seem like there is some improvement using the USB receiver in the dongle, but it is far from having fixed the issues. At first I thought I got a faulty unit, but after trying the Advanced version and doing some reading, I can see it doesn’t seem that I got a broken mouse the first time around.
It doesn’t make a lot of difference to switch between using the ratcheted feature or smooth scrolling.įurther, when I am connected using Bluetooth directly to my machine, the performance is completely unusable, to the point that I actually returned the Mac version of the mouse and swapped it for the Advanced version just so I could try using the USB Bluetooth receiver in my USB-C dongle. This happens whether I am in any Microsoft app, chrome, safari, email, even scrolling in MacOS Big Sur itself through various menus.
Thus far, the problem is not app specific. Scrolling down however will successfully find the bottom of the page every single time I spin the wheel. Many times, even if I spin the wheel very quickly upwards, the page will either not move at all, or will move maybe half the distance to the top of a page and then stop. I also have been able to produce consistent results in that the ability to scroll down quickly is disproportionately faster than attempting to scroll up. If I test the scrolling by switching between scrolling up and down very quickly, the scroll will stutter, stop, and occasionally “freak out” and the page will go all over the place, skipping to random spots before finally settling into a random location on the page. It’s hard to describe exactly, but the scrolling stutters and will even intermittently change direction from scrolling up to down sometimes at the end of the scroll motion using my finger. I have had continued issues with scrolling using this mouse. I am writing to you concerning the use of your MX Master 3 mouse with my 13” 2020 M1 Macbook Pro. I'll post back here once/if I receive a reply from Logitech support.Īlso came across this article, I'm not sure if Big Sur update 11.1 included specifically the fixes referred to here. Okay everyone, below is what I have sent to Logitech describing my issues.